Privacy Policy

At Jewish Tours LLC doing business as Jewish Savannah Tours ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect it. This policy applies to all visitors of our website, JewishSavannah.com (the "Site"), and services provided through our Site.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data from you when you visit our Site, submit an inquiry, book a tour, or communicate with us. The types of data we may collect include:

a) Personal Identification Information

Name
Email address
Phone number
Preferred tour dates
Group size and any special requests

b) Payment Information

Payment is processed through our third-party payment processor, Stripe. We do not store your credit card number, bank account details, or other financial information on our servers. Stripe's collection and use of your payment data is governed by Stripe's Privacy Policy.

c) Usage Data

IP address
Browser type and version
Device information
Pages visited on the Site
Time and date of visits
Referral source

d) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Tour Booking and Fulfillment: To respond to your inquiry, confirm guide availability, process your payment, and coordinate your tour experience.
Communications: To send you transactional emails and SMS text messages related to your tour booking, including confirmations, payment links, and tour guide introductions.
Improving the Site: To analyze usage trends and optimize the user experience on our Site.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. SMS Communications

By providing your phone number through our Site or in communications with us, you consent to receive SMS text messages related to your tour booking. These messages are transactional in nature and may include booking confirmations, scheduling updates, and tour guide contact information.

We will not send marketing or promotional text messages. Message frequency varies based on your booking activity. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. For assistance, reply HELP or contact us at adam@jewishtours.me.

4. Sharing of Your Data

We will not sell, rent, or trade your personal data to third parties for their marketing purposes.

We may share your personal data with the following parties as necessary to fulfill your tour booking:

Tour Guides: We share your name, email address, and phone number with your assigned tour guide so they can contact you to coordinate tour details.
Payment Processor: We use Stripe to process payments. Your payment information is shared directly with Stripe and is subject to their privacy policy.
Communication Platforms: We use Twilio to send SMS messages. Your phone number is shared with Twilio for the purpose of delivering text messages related to your booking.
Legal Compliance: We may disclose your information to comply with legal obligations, court orders, or requests from government authorities.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Tour booking records are retained for a reasonable period for accounting, tax, and legal purposes. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Object: You have the right to object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Security of Your Information

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Jewish Savannah Tours
Operated by Jewish Tours LLC
Email: adam@jewishtours.me
Website: https://jewishsavannah.com